We offer several delivery options depending on your geographical area. Delivery times are estimated in business days.

France

• Chronopost Express: €30 to €60 depending on the price of your order
• Colissimo: Free
• Mondial Relay Pickup Point: Free

Europe

• Chronopost: €25 to €60 depending on your country and the price of your order
• DHL Express: €40 to €80 depending on your country and the price of your order
• DHL: €60 to €120 depending on your country and the price of your order

International

• DHL: €50 to €200 depending on your country and the price of your order

Note: Shipping costs are calculated automatically at checkout.

Important notice for our US customers: Starting in August 2025, all packages shipped from Europe to the United States are subject to customs duties, regardless of their value. These duties are set by US Customs and Border Protection and are collected upon delivery. The amount varies depending on the product category and its declared value. These duties are not included in our prices and are entirely the responsibility of the buyer. We recommend that you check with your local customs office for any questions regarding applicable rates.

Important notice for our non-EU customers: Orders shipped outside the EU may be subject to customs duties and import taxes upon delivery.

How to request a return/cancellation?

To exercise your right of withdrawal, log in to My Account and click on Request a Return under the relevant product. If you cannot access your customer account, you can also exercise your right of withdrawal by contacting us via our cancellation form.

Return shipping costs are your responsibility and will be deducted from your refund, in accordance with our refund policy.

After receiving your withdrawal request, we will send you return instructions and, if applicable, the return label.

The refund will be processed on our end; depending on the bank, the amount will appear in your bank account within approximately 10 business days.

Returns from abroad: The return request is also made through your customer account, or cancellation form as indicated above. However, we can only issue return labels for shipments originating from France. For any order shipped outside of France, the return is at the customer's expense: you are responsible for arranging and paying for the shipment of the package to our address, as well as any customs fees or taxes related to the reshipment. We recommend using a tracked service, as the package travels under your responsibility until delivery.